Software Engineer
F1RST Technology
Led the migration of Santander’s fragmented consortium onboarding journey into a Micro Frontend architecture, reducing customer abandonment rates from approximately 90–95% to 25–30% and significantly improving conversion and business performance.
90–95% → 25–30%customer abandonment after leading the migration of Santander’s fragmented onboarding journey to Micro Frontends (F1RST Technology).
Modernized legacy consortium sales and onboarding platforms used across customer acquisition, self-service, and digital sales journeys, using Angular, React.js, TypeScript, and Adobe Experience Manager to build more scalable and maintainable experiences.
Implemented authentication improvements and cryptographic key exchange mechanisms, strengthening the security of customer-facing digital sales flows.
Integrated reCAPTCHA and feature flags into production workflows, enabling safer rollouts and more controlled, incremental feature delivery.
Deployed and maintained services on Kubernetes and OpenShift with enterprise CI/CD pipelines, improving reliability and delivery predictability through SRE and DevOps practices.
Collaborated across teams to evolve frontend architecture consistency across Santander’s digital ecosystem, enabling faster delivery of new digital capabilities and safer production rollouts.